Returns, Refunds & Exchanges Policy

All items produced by We Make T-Shirts are custom manufactured to order. Because each product is printed or embroidered specifically for the customer and cannot be resold, we do not accept returns, refunds, or exchanges on custom apparel.

Prior to production, customers are responsible for reviewing and approving all order details including artwork, spelling, colors, garment style, sizes, quantities, and placement. Once approval is given and production has started, the order is considered final.

We stand behind the quality of our workmanship. If an error occurs due to a mistake on our part — including print defects, embroidery defects, or production that does not match the approved order — customers must notify us within 7 days of receiving the order. We will evaluate the issue and, if the error is determined to be our responsibility, we will make every reasonable effort to correct the problem. Remedies may include reprinting, replacement of affected items, or another fair resolution at our discretion.

Normal variations inherent to the custom printing and embroidery process are not considered defects. This includes slight color variations, minor placement shifts, sizing tolerances, and differences between digital mockups and physical garments. Garment manufacturers may also allow small size variances that are outside of our control.

We are not responsible for issues resulting from incorrect information provided by the customer, including artwork files, sizing selections, spelling errors, or approval of final proofs.

Our goal is to produce high-quality custom apparel and ensure customer satisfaction. While custom orders are final sale, we are committed to handling legitimate production issues professionally and fairly.